Returns & Exchanges
At Gloss & Co, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, we offer a 30-day window for returns and exchanges on items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your parcel.
Receive Your Refund
Once our warehouse inspects the returned products, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing