Frequently Asked Questions
Everything you need to know about your Gloss & Co experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your beauty haul ships, we will send a tracking link so you can follow its journey to your doorstep.
Are Gloss & Co products cruelty-free?
Absolutely. We are committed to ethical beauty; none of our products or ingredients are tested on animals, and we only partner with suppliers who uphold these same standards.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return unopened and unused products within 30 days of purchase for a full refund.
Do you ship internationally?
Yes, Gloss & Co ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I find the right shade for my skin tone?
We offer a virtual shade finder tool on our product pages. If you're still unsure, feel free to message our beauty experts with a photo in natural light for a personalized recommendation.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.